# Log in to community sometimes does not work

**URL:** <https://community.supernotes.app/t/log-in-to-community-sometimes-does-not-work/2231>\
**Category:** Bug Reports\
**Tags:** Fixed\
**Created:** [February 1, 2024, 7:16am UTC](https://community.supernotes.app/t/log-in-to-community-sometimes-does-not-work/2231 "2024-02-01T07:16:11Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![hahahumble](https://community.supernotes.app/user_avatar/community.supernotes.app/hahahumble/32/905_2.png) [@hahahumble](https://community.supernotes.app/u/hahahumble)\
**Post date:** [February 1, 2024, 7:16am UTC](https://community.supernotes.app/t/log-in-to-community-sometimes-does-not-work/2231/1 "2024-02-01T07:16:12Z")

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**Description of the bug**  
Log in to community sometimes does not work.

**Screenshots / Screen Recording**  
[Screen Recording](https://www.dropbox.com/scl/fi/vhw6z0yti8pb3oesurd43/image-2nsaQ6kd.mp4?rlkey=j57o5il1cld6nba061vffqepz&dl=0)

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**Author:** ![tobias](https://community.supernotes.app/user_avatar/community.supernotes.app/tobias/32/1181_2.png) [@tobias](https://community.supernotes.app/u/tobias)\
**Post date:** [February 1, 2024, 10:26am UTC](https://community.supernotes.app/t/log-in-to-community-sometimes-does-not-work/2231/2 "2024-02-01T10:26:26Z")

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Hi @hahahumble,

Which browser / browser version are you running? It may be that extension or ad blocker is blocking our verification and protection systems for authentication. If you try the same within an incognito browser can you replicate this?

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**Author:** ![hahahumble](https://community.supernotes.app/user_avatar/community.supernotes.app/hahahumble/32/905_2.png) [@hahahumble](https://community.supernotes.app/u/hahahumble)\
**Post date:** [February 1, 2024, 1:39pm UTC](https://community.supernotes.app/t/log-in-to-community-sometimes-does-not-work/2231/3 "2024-02-01T13:39:49Z")

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I have tried several browsers(Chrome, Firefox, Safari), and I can’t log in regardless of whether it’s incognito mode or not. I remember encountering this issue before.

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**Author:** ![hahahumble](https://community.supernotes.app/user_avatar/community.supernotes.app/hahahumble/32/905_2.png) [@hahahumble](https://community.supernotes.app/u/hahahumble)\
**Post date:** [February 1, 2024, 1:44pm UTC](https://community.supernotes.app/t/log-in-to-community-sometimes-does-not-work/2231/4 "2024-02-01T13:44:40Z")

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Could it be an issue with my network? But there are no problems logging into the Supernotes App.

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**Author:** ![tobias](https://community.supernotes.app/user_avatar/community.supernotes.app/tobias/32/1181_2.png) [@tobias](https://community.supernotes.app/u/tobias)\
**Post date:** [February 1, 2024, 3:00pm UTC](https://community.supernotes.app/t/log-in-to-community-sometimes-does-not-work/2231/5 "2024-02-01T15:00:46Z")

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Potentially, especially if you are using a VPN. We aren’t able to replicate on our end. Please let us know if you end up being able to replicate this reliably.