Found a pesky bug? Report them here and the Supernotes team will be in touch swiftly!
Try this first
Please follow these steps beforehand:
- Refresh your app, press Ctrl / Cmd + R on the Web or Desktop, or force close your app on Mobile
- Sign out and back in, this pulls fresh data from our servers in case it’s out of date or stale
- Search for the bug and see if someone has reported this previously
How to Report a Bug
Please follow the following template when posting a bug:
App & Version
e.g. iOS App v3.0.2
Steps to reproduce
A step-by-step instruction to easily replicate the bug. If you are not able to replicate please
Screenshots / Screen Recording
Please post a screenshot here or a even better a link to a screen recording. If the bug revolves around sensitive information, or if you would just like to talk to the team directly please contact us using the in-app ‘Chat with us’ messenger
Response
We constantly monitor this forum, you will see the status of your bug report change with ‘will-fix’, ‘fixed’ or ‘intended-behavior’.