Description of the bug
The app was working fine until the new quest update at which point the GUI became blank. See image.
Quest 2. Newest OS.
iPhone app operating as normal.
Quest 2. Newest OS.
iPhone app operating as normal.
Hi @jpcooling, welcome to the Supernotes community ![]()
What happens if you log out and then back in? Does that solve the issue for you? (Tap on the user icon in the bottom left > Settings to log out)
Tried that. Logged out and in, re installed, restarted etc. Nothing has worked.
Thanks for getting back to us. Can you check in your Meta Quest Browser whether logging into the web app at https://my.supernotes.app works for you? I’m wondering if it’s a network issue or specifically the app on your device.
The site works. When I try to sign in it launches the app, which is blank.
Hi @jpcooling, sorry to hear you’re continuing to encounter this issue.
If you uninstall the app, and then try to log in to https://my.supernotes.app/ on your browser and you log in successfully and use Supernotes in your browser? This will help us identify the above. Thanks for your patience and help diagnosing this!