Issue Scrolling on iPadOS w/ External Mouse

Hey there,

I use Supernotes on an iPad with an external mouse and keyboard. I haven’t run into this issue with other apps, but on Supernotes most of the time I can’t scroll using my mouse scroll wheel. An trackpad actually works fine, it’s specifically a mouse that has the issue.

I found if I start scrolling on the iPad screen, I can keep scrolling using the mouse. But It won’t let me start scrolling using the mouse.

It’s tough to capture an example but let me know if something would be helpful.

Hi @Itsben,

We’ll look into this, thanks for letting us know. Very strange that it works with a trackpad but not with a mouse.

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@tobias just wanted to see if you guys were able to take a look at this? Let me know if any more info would be useful.

Hopefully there’s an easy fix. It makes using the app with a mouse basically impossible (unless you start using hand gestures for scrolling instead). Would be much appreciated :pray:

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Hi @Itsben,

I just had another look at it now, and tested the behaviour on a physical iPad Pro device. You’re indeed correct, for both the sidebar and the noteboard – scrolling with a bluetooth mouse doesn’t work.

I’ve raised the priority of this and we will hopefully get a fix out in 3.1 for you. In the meantime, you can use the keyboard up and down arrow keys to flick through cards without using a mouse, I hope that helps!

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Thank you!! :pray: :pray:

Hi @Itsben,

We had a look into this and have been unable to find the cause of the problem currently, it seems to only affect the Sidebar and Noteboard. Scrolling within the menus and Universal Search seems to work fine with an external mouse / trackpad.

It seems like it may be a wider issue with iPadOS as other iPad users are experiencing problems with other software applications. Nevertheless we will keep looking into this periodically and try to see if we can fix it!

Ah darn. Thanks for taking a look, appreciate it :+1:

I haven’t had that happen in other apps before myself but it does seem similar to what’s noted in that link. It seems to not happen in any apps that use SwiftUI or other similar native frameworks - maybe that’s most of the apps that I use and that’s why I haven’t run into it elsewhere.

Sometimes I have issues scrolling with the trackpad too in the app - though that’s less often. But when the mouse runs into the issue sometimes, only using my finger on the screen will work. But after doing that, sometimes I’m able to then scroll with a mouse or trackpad.

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