Sync issues between mobile and client -> web app

Bug Reports
41

Hi @rleiro, it sounds like you might be using an out of date app or that your app’s cache is out of date. If you log out and then log back in, does that fix things for you? Which app / operating system are you using?

If you’re continuing to experience issues / any serious issues with syncing where it’s not just a one-off, please do get in touch with us via the in-app “Chat with Us” messenger rather than here on the forum as we’ll be able to assist you better.

Also re. Thoughts, nothing has changed with this collection – what’s different about it for you?

1 Like
42

Ok! Seems like my case is diferent, I will try the chat with us option.

Answering some of the questions:

  • OS: Android and Linux.
  • Sign out and sign in didnt worked.
43

My case was special indeed. With unlimited it’s working waaaaay better.